HOW IS MY ORDER SHIPPED?
Orders are delivered using one of the following couriers/postage services: UPS, FedEx, or USPS. Depending on your location, we will pick the quickest and most reliable service.
HOW FAST IS FREE SHIPPING?
Free Shipping - Delivery in 6 - 8 Days - Available within continental USA (48 states)
Once order is dispatched from our warehouse, it usually takes 6 - 8 working days to deliver depending on your location. Please allow extra 2 to 3 working days for delivery to regional and remote areas.
HOW DO I TRACK MY ORDER(S) ONCE IT IS DISPATCHED?
Once your order is dispatched we will email you to let you know this along with the tracking details and a link to track your parcel if you wish to track it manually, we will also send you regular tracking updates so you know were your parcel is at all times.
If you wish to track your parcel manually you can do so by entering your tracking number provided in to the tracking systems as provided by the selected courier, the courier tracking systems can be found at the following web locations:
UPS - https://www.ups.com/WebTracking/
USPS - https://tools.usps.com/go/TrackConfirmAction_input
FedEx - https://www.fedex.com/fedextrack/
CAN I CHANGE MY SHIPPING ADDRESS AFTER I HAVE PLACED MY ORDER?
Unfortunately we cannot change your delivery address once your order has been placed – credit card and PayPal security stipulations prevent us from doing this. Please contact us at firstname.lastname@example.org ASAP to cancel the order, so that you can place a new one with the correct address.
We cannot change a delivery address once the parcel has shipped (again for security reasons), so please be sure that you have entered the correct delivery address when you place the order.